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Q-CASE CRITERIUM FUNCTIONALITY/SAFETY AFFECTEDCUSTOMER DISSATISFACTION2ND OCCURANCEMANY TYPES / HIGH VOLUME AFFECTEDMAJOR CORRECTION EFFORT REQUIRED

COMPLAINT TYPE INTERNAL COMPLAINTCUSTOMER COMPLAINTCOMPLAINT FROM SUPPLIERSUPPLIER AUDIT

SALES UNIT ...

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MATERIAL NUMBER SELECT MATERIAL NO MATERIAL

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PROBLEMDESCRIPTION: (WHAT, WHERE, HOW MANY, ...)
OR STANDARD TEXT ... Logistic errorwrong packingmeasurement equipment defectpackage damagedwrong / erroneous / missing documentationwrong revision index on labelmissing revision index on labelwrong revision index on delivery notemissing revision index on delivery notewrong dimensionsPrint not OKFSIR not OKhardness not OKsurface not OKManufacturing quality not OKlabelling quality not OKContaminationCorrosionBurr formationCavitiesAppearance not OKmechanical damageDiscolorationwrong type